Smarter processes are needed to fix customers’ pain points before they become problems. We deliver processes that provide exceptional customer experiences.
At Latouche Solutions, we meet customer needs at every touch point and solve problems before they occur to achieve improved revenues and customer satisfaction scores.
We build lasting customer experiences.
We deliver maximum business value.
We offer a customizable and scalable approach tailored to your business needs.
Our Virtual Assistant service is a cost-effective staffing solution that provides low overhead and flexibility. Our specialist provides administrative support and takes on tasks for busy business managers. These services include: (Answering emails and phone calls from customers, Data Entry into CRM Tool(s), Customer Follow-up, Creating Re
Our Virtual Assistant service is a cost-effective staffing solution that provides low overhead and flexibility. Our specialist provides administrative support and takes on tasks for busy business managers. These services include: (Answering emails and phone calls from customers, Data Entry into CRM Tool(s), Customer Follow-up, Creating Reports, Making travel arrangements, and Scheduling and managing appointments and calendars.
Our Customer Engagement Specialists assist customers at every stage of the journey. From product information, account updates, billing inquiries, handling returns, or whatever their individual needs may be. We offer Customer care support through Voice, Live Chat and Email Support. We help create value from customer feedback and make it ea
Our Customer Engagement Specialists assist customers at every stage of the journey. From product information, account updates, billing inquiries, handling returns, or whatever their individual needs may be. We offer Customer care support through Voice, Live Chat and Email Support. We help create value from customer feedback and make it easy for your brand to receive and act on customer feedback from any touchpoint.
Let our specialized Telesales experts assist in lead generation, cross-selling, upselling and closing the sale. Our team of Telesales Specialists consistently builds repeat business through excellent customer relations, empathy and effective communication. We offer two types of Telesales services: inbound and outbound.
Our Technical Support Engagement Specialists become subject matter experts for your products through rigorous product knowledge training cycles. We create memorable customer experiences by building rapport and empathizing with your customers. Our specialists provide direct Technical Support services over the telephone, via email or via chat (IM).
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